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Friday , August 17 2018
Home / Freight Vision News / FREIGHT BROKER
Fresa Technologies

FREIGHT BROKER

BROKER

WHAT IS A FREIGHT BROKER?

A freight broker is a bonded and DOT- (Department of Transportation) licensed agency that secures freight shipping services from freight carriers on behalf of businesses and individuals. Typical freight broker tasks include:

  • Developing a network of top carriers that provide discounted rates for the freight broker’s customers
  • Finding the carrier for each shipment that provides the best combination of freight rates and services
  • Booking the shipment on behalf of the customer (shipper)
  • Paying the carrier for the booking
  • Receiving the shipper’s payment directly
  • Addressing all of the shipper’s questions and concerns
  • Preparing all the paperwork—Terms & Conditions, Bill of Lading (BOL) and shipping labels—and emailing it to the shipper
  • Providing a way for the shipper to track their shipment
  • Addressing the shipper’s issues if there are any problems with the shipment
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